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Mailing lists
I welcome mail about analog, both praise and bug reports! I and others are
also usually happy to help people who have trouble with analog: it helps me
to find bugs, and know where the documentation is unclear.
There are three mailing lists for analog.
- analog-announce
- Announcements about analog. I post to this when there are new versions,
for example. Usually only gets a few messages a year.
- analog-help
- Getting help with analog from experienced users. This is the place to go
if you have trouble setting up or configuring the program. Usually you will
get a swift reply. There is also a
searchable
web archive of this list.
- analog-author
- This just goes to me. Use for private comments. You may or may not get a
swift reply, depending how busy I am with other things.
To subscribe to the analog-announce mailing list, send a message to
analog-announce-request@lists.isite.net
with the word subscribe in the main body of the message. Note that
the word has to be in the body of the message, not the subject. Also please
note the -request part of the address.
If you want to get help with analog, please check the following simple things
first.
- Read the FAQ. Maybe I've answered your question
already. If I have, I'll just direct you to the FAQ, not answer it
again.
- Read the
list of
known bugs at my site, to see if your bug is already known about.
- Read the other relevant pages of the Readme, particularly the sections
on Starting to use analog and
Customising analog. You may also
find the index useful. I don't appreciate people
who are too lazy to read the documentation. (If the documentation is
unclear, or the relevant paragraph is too well hidden, then that's a
different matter. Of course I want to know about that.)
- Have a look in the
web
archive of the mailing list to see if your question has already been
answered there.
- If analog isn't doing what you thought you asked it to, then run it with
the PRINTVARS ON
configuration
command, and see what options it thinks it's meant to be using.
I'm sorry to be so fussy, but a lot of the mail on the list really needn't
have been sent at all, and just wastes the time of everybody on the list. As
I say, I really do welcome genuine mail.
If you still need help, write to the analog-help mailing list. First you have
to subscribe (you can't send mail without subscribing) by sending a message to
analog-help-request@lists.isite.net
with the word subscribe in the main body of the message. (Note that
the word has to be in the body of the message, not the subject.) After you've
received an acknowledgement that you have subscribed, you can send mail to
analog-help@lists.isite.net. Don't try and use this address for subscribing
though. It won't work!
Please do the following when you send mail to the list.
- Describe exactly what you did, what you expected, and what the computer
did. Include the exact text of any error messages, not a
précis.
- Mention which version of analog you are using, on which operating
system.
- Give your mail a subject line which indicates immediately what aspect of
analog it is about. (This is useful for the archive).
- Do not send long files or attachments unless you're
asked to. We do not want to see your configuration file, your header
file, your output file, or any logfile over 10 lines long. They are
almost always useless to us. And anyway, excessively long messages will
be rejected by the mailing list server.
If you want to send a private message to me, you can send it to me at
analog-author@lists.isite.net.
Many thanks to ISite for providing these
mailing lists for me, and to The Mail
Archive for archiving the analog-help list.
Stephen Turner
Personal e-mail: analog-author@lists.isite.net
Need help with analog? Subscribe to the analog-help
mailing list
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